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Playluck UK Casino Review

Playluck Casino is set to take its place among the top online casinos in the UK thanks to its generous welcome bonus and inviting gaming platform. With its motto being C.A.R.E (Customers Are Really Everything), it's no surprise to see Playluck Casino offer not just a great customer experience but also a whole host of promotions and a fantastic welcome bonus. New players can get up to £100 in casino bonus funds plus 100 extra spins to start the fun!

Review Results

Playluck Slot Game Selection

The range of games available at Playluck is excellent. There are around 1,000 of the best online slot games available to play. There's also a smaller, but select, range of table games, including a few variations of blackjack and roulette. There's a great mix of old and new with plenty of classics like Starburst and Book of Dead right alongside the new releases like Gemix 2 and Blazing Mammoth.

Does Playluck Offer Progressive Jackpot Slots?

Unfortunately, there are no progressive jackpot slots available at Playluck. We were a little disappointed to discover this, but it doesn't take too much away from the great selection of slots on offer.

Can Players Demo The Slot Games For Free?

Players can play free demos of all slot games at Playluck. To do so, all you have to do is log in to your Playluck account and go to the slots lobby. By hovering above the game of choice, you'll see an option to play for fun. Click on that and you'll be spinning those reels for play money straight away.

Slot Game Providers And Software

You're unlikely to find any game providers at Playluck that aren’t available at other online casinos, but you will find a number of the very best software providers in the business. Betsoft, Play'n GO, NetEnt and 1x2 gaming are just some of the software providers whose online slot machines can be played at Playluck. The live casino at Playluck is powered by Evolution Gaming, which is always a clear sign of an online casino's quality.

Playluck Design & User Experience

Whether you're new to the world of online casinos or a seasoned pro, you'll find the layout and design of the site easy to follow. It's notably uncluttered, with four tabs at the top of the homepage – Casino, Live Casino, Promotions and Loyalty Program. There are six sub-headings in the Casino lobby, for Featured Games, New, Slots, Classic, Table Games and All Games. A search bar in the top right of the page means that you can look for a particular game if you know what you’re looking for.

Some players might prefer additional filters and categories to narrow their search down more, but the simple layout at Playluck makes it hard to get lost or to take a wrong turn somewhere.

The registration process at Playluck takes less than a minute. Personal information is given one at a time, starting with your email address, then your password, unique username, full name, home address and date of birth. Once that's done, your account is set up and you're ready to deposit and start playing.

Playluck Casino's Mobile Experience

The feel and layout of the Playluck mobile casino site is just as impressive as the desktop experience. There's currently no Playluck app available on mobile, so you will need to access the site through your browser. From there, you'll likely have the option of saving a shortcut to your Android or iPhone's homescreen, which in many ways is just as good as having an app, as it will get you to the action in the click of a button.

All of the games found on desktop are available on mobile too, as the majority of top online slots these days are built in HTML5, ensuring they’re fully mobile compatible. It really is just the desktop site sized down to fit on a mobile screen. The entire look and experience is identical, with the added bonus of being able to play on the go.

Deposit And Withdrawal Options At Playluck

There are seven banking options available to players at Playluck. These are Visa, Mastercard, ecoPayz, Skrill ,1-Tap, Neteller, MuchBetter and Paysafecard. For all payment methods, the minimum deposit is £10 and is processed instantly, as you would expect at a top online slots site. The maximum amount varies depending on the payment method and some accounts may have higher limits than others too.

For withdrawals, again the minimum and maximum will vary from account to account and from one payment method to another, but the maximum timeframe for withdrawals is six working days. We found that it takes a bit less time than this though. It's worth noting that new players may be required to send verification documents after requesting a withdrawal for the first time. This is entirely standard and is done to ensure all players are using payment methods in their own name and are of legal age to gamble.


Credit Cards are banned for gambling in Britain

Playluck’s Exclusive Slot Bonuses And Promotions

There’s an exciting welcome bonus awaiting you at Playluck. New players can avail of a sign up offer spread over their first four deposits. It's broken down as follows:

  • 1st deposit – 50% match bonus up to 50£ + 30 spins

  • 2nd deposit – 20 spins
  • 
3rd deposit – 20 spins

  • 4th deposit – 50% match bonus up to £50+ 30 spins

All in all, there's up to £100 in deposit bonuses and 100 bonus spins up for grabs. A minimum deposit amount of £20 applies, and all bonus funds are subject to a 35x wagering requirement before withdrawing.

Existing players are often showered with promotions too, with leaderboard promotions running all the time and high profile new slots frequently the subject of their own promotions too. You'll find details of any ongoing promotion in the 'Promotions' tab at the top of the homepage.

VIP & Loyalty Programs

The loyalty program at Playluck is nice and transparent, which isn't always the case. Players will know exactly what bonuses they'll be getting based on their position on the loyalty ladder. Most games reward players with one loyalty point for every £40 wagered on slot machines and other casino games. The more points you have, the higher your level will be. Moving up the various tiers will mean more free games on Free Play Sunday, quicker cash out speeds and better cashback offers.

The loyalty program starts at Bronze and moves up to Silver, Gold and Platinum. The two highest levels, Premium and Prestige, can be regarded as Playluck's VIP program as they're accessible by personal invite only. Because of this, it's hard to know what these levels get you. Judging by other VIP programs, it can be assumed that you'll have a personal account manager and more tailored bonuses.

Customer Support & Security

Playluck customer support is available seven days a week from 7am to 11pm UK time, and can be contacted via live chat or email. These options can be accessed through the 'Contact Us' link at the bottom of the homepage or via the '?' symbol which appears in various places around the site, such as when processing a deposit.

The customer support team at Playluck are excellent. They really know their stuff and are more than happy to help, no matter what the query is. Support is also available on mobile, which isn't always the case at online casinos.

When it comes to security, you should have no concerns at Playluck. All customer data is fully encrypted with SSL encryption technology and stored in their server which is protected by the latest firewall.

Responsible Gambling

There are a number of responsible gaming tools available to players at Playluck who feel they would benefit from having such measures in place. These include deposit limits, cooling off periods, self-exclusion and reality checks.

The responsible gaming section at Playluck also includes a self-help questionnaire to help players determine if their gambling is problematic. You'll also find contact details for useful organisations and software, such as Gamblers Anonymous, Gambling Therapy Helpline and Cyber Patrol.

As a fully licensed online casino, there are certain responsible gaming obligations Playluck must adhere to, but they seem willing to go above and beyond when it comes to the topic.

Pros And Cons

Pros Cons
Huge range of online slots available
. No progressive jackpot slots available.
Very clear loyalty program with tiers and rewards clearly laid out
.
Welcome bonus continues for the first four deposits.

Conclusion

Slots are the main focus at Playluck, which is abundantly clear. The layout makes the casino easy to navigate and use. If you're looking to be rewarded for playing at an online casino, then look no further than Playluck. Their generous welcome bonus rewards you from the time of your very first deposit while the loyalty program keeps the rewards coming.

Playluck Casino Review FAQ

🔒 Is Playluck legitimate?

Playluck is fully licensed by the Malta Gaming Authority and has had their random number generator certified by iTech Labs. This means players at Playluck can be assured of a safe and fair casino experience.

⏱️ What is the typical withdrawal time from Playluck?

Playluck advise that withdrawals to some payment methods may take up to 6 working days, but it won't always take this long. E-wallet withdrawals likely won't take more than 2 working days, but could be processed instantly. Debit card withdrawals take the longest to be fully processed, but should be in your account in less than 5 working days.

💷 How do I claim my bonus from Playluck?

The welcome bonus at Playluck is spread over your first four deposits at the casino after registering. Your first deposit will be matched with bonus funds up to a maximum of £200. The next three deposits will also result in bonus funds being credited. Check out the full terms and conditions for all the information you need.

🎰 Who owns Playluck?

Playluck is owned by Aspire Global International, a well-known name in the online gaming industry. Based and registered in Malta, Aspire Global owns many other top online casinos like Karamba, Casino, CasinoLuck, Casiplay and RegentPlay.

📱 Is the Playluck app worth using?

Unfortunately, there is no Playluck mobile app currently available. You can play the casino via your mobile device's browser and it's well worth using. The mobile site is quick and easy to use and all of the slots and table games are mobile optimised to ensure you have the smoothest gameplay possible.

Support and Contact Information

Address

135
High street
Sliema SLM 1548
Malta

Website Address

https://playluck.com/
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18+. New players only. Min. deposit £20. Max. bonus bet is £5. Bonus spins on selected games only and must be used within 72 hours. Winnings from Bonus spins credited as bonus funds and capped at £100. Bonus funds expire in 30 days, unused bonus funds will be removed. Welcome Offer is 100% match up to £200 plus 50 bonus spins on your 1st deposit, 50% match up to £50 on your 2nd deposit. Bonus funds are separate to Cash funds, and are subject to 35x wagering the total bonus & cash. Only bonus funds count towards wagering contribution. Affordability checks apply. Terms apply. Please gamble responsibly. BeGambleAware.org.