HeySpin Casino Review

HeySpin's site mentions that they have over 200 casino games to choose from. This is selling themselves quite short, as there are around 1,500 online slot machines to choose from. This is a massive figure and one which means that just about every theme and every slot feature is covered. Whether you're looking for a Megaways slot, jackpot slot or the best new online slots, you'll find them at HeySpin.

New games are added all the time and they're found in the 'New' tab in the lobby. Old favourites like Book of Dead, Fire Joker, Starburst and Twin Spin are all positioned right at the top of the lobby, so you won't miss them.

At the time of review, there are approximately 30 jackpots up for grabs at HeySpin Casino. A number of the jackpot slots in this section are fixed jackpots, but a number of progressive jackpot slots from the Jackpot King series are there too.

Some of the most popular progressive jackpot slots at HeySpin are The Goonies, Fishin' Frenzy Megaways and Buffalo Rising Megaways. All three of the slot machines from Play'n Go's Wealth Series are available too

In line with UK Gambling Commission regulations for UK players, demos are available at HeySpin, but only for players who are logged in and have verified their account. Once you've done this, you can play free demos of all the slot machines on site to get familiar with the games without playing with your own money.

By partnering up with a lot of the world's best software game providers, HeySpin has excellent variety on site. They don't list their software providers anywhere on site, but some of the best ones we noticed include NetEnt, Play'n Go, Thunderkick, Pragmatic Play, Blueprint Gaming, Elk Studios, Quickspin and Betsoft.

The first thing to say about the user experience at HeySpin is just how easy it is to register. There are two pages to fill in. First, provide your email address, choose a username and secure password for your account. On the second and final page, enter your name, gender, date of birth, mobile number and home address. There are two boxes to tick to confirm you've read the Ts and Cs and whether or not you wish to receive marketing emails. An email verification link is sent instantly. Click on it and your account is ready to go.

If you've played at an online casino powered by Aspire Global, then you'll have an idea of the site layout. The casino lobby is split into Featured Games, New, Slots, Jackpots, Table Games and All Games. There aren't many filtering options beyond that, but there is a search option to look for a game title or provider, or an option to sort the games from A-Z.

The site is really quick, as you would expect from a top online casino. A set number of games will display in the lobby, depending on your device. If you wish to see more, simply hit the 'More Games' button. Designing the site in this way keeps load times to a minimum, which is a great idea.

There is currently no mobile app available for HeySpin Casino, but the site is 100% optimised for mobile casino players looking to play their favourite mobile slots. All you have to do to join the action is to access the site via your mobile's browser. There is no loss of usability or functionality on mobile. It's the exact same experience, just designed to fit on a smaller screen.

A top tip a lot of mobile casino players like to use is to save a shortcut to the site. This is a nice substitute for an app, as it saves an icon to your mobile's home screen and means you're always one click away from getting to the lobby. It's just like having an app.

UK players at HeySpin have a wide range of deposit and withdrawal options at their disposal. Visa, Mastercard, Paypal, Trustly, MuchBetter, Paysafecard and Instant Banking are all options. As you might expect, deposits are instant and can be made for as little as £10, which should suit all casino players.

Withdrawal timeframes will differ depending on the method you use. Card withdrawals are advertised as taking up to six working days while other methods are up to two working days. From our experience, this isn't the usual timeframe and card withdrawals should be with you within around three working days. 

Most of the ongoing slot promotions at HeySpin are weekly leaderboard competitions. The casino will choose selected games and real money players can spin their way to the top of the leaderboard. There can be thousands of pounds of for grabs in these competitions, so it's a great incentive. The promotions change frequently. But the latest ones will always be listed in the Promotions section on site.

We recommend opting in to marketing emails during registration. This way, you will receive the latest best slots bonuses straight to your inbox. These can be deposit bonuses, cash back deals and more. So don't miss out.

Like many other online casinos which are managed by Aspire Global, the VIP program at HeySpin is excellent. It's split into seven tiers and new players are immediately part of the program. As you wager real money, you can move up to higher VIP tiers.

High rollers may make it to platinum, premium or prestige level, which are the three highest tiers. This is where the biggest casino bonuses, best cash back deals and perks like a personal account manager are available. You can track your VIP tier at any time via the progress bar at the top of the homepage.

We were a little disappointed to see that customer support is not 24/7 at HeySpin. It's available every day from 7am to midnight. To get in touch, click on the Help button on site and you'll see an option to open a live chat session or to send an email. There's an extensive FAQ section here too, so you might find the answer to your question in there.

The help section also includes a link to HeySpin's document uploader. This is for new customers or anyone who must verify their account. Since the casino is licensed by the UK Gambling Commission, this is something they are obliged to do. It's reassuring to see them meeting their license requirements while also making the process as easy as possible for their players.

The responsible gaming section of the HeySpin site can be found in the footer. It begins with an interactive responsible gaming quiz to help identify issues and then continues on with information on the responsible gaming tools available on the site.

These tools include deposit limits, loss limits, cool off periods or self-exclusion. These tools are all managed in the My Account section online, which is nice to see. Many players prefer having control over these tools without contacting customer support.

HeySpin is an online casino which has everything a casino player would want. There's a massive amount of casino games and slots to choose from, a wide range of payment options and a user friendly site. The layout is somewhat the same as many other online casinos, but this is as much a pro as it is a con, since it will be a layout many players will be comfortable with.