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18+ New Customers Only. First deposit only. Min £20 deposit. 5x wagering. Some games have different wagering distributions. Some games exclude bonus play. T&C Apply. Gamble responsibly. www.begambleaware.org

Grosvenor Casino Review

The Grosvenor Casino brand is one of the most prestigious around. They've been in business since the 1970s, and the online casino hit our screens in 2007. The platform is owned by the Rank Group Plc, one of the largest gaming entities in the UK, and holds two licenses – one from Alderney and one from the UK Gambling Commission. If that's not enough to impress you right out the gate, the online casino holds Casino Operator of the Year and Socially Responsible Operator titles. The focus here is on slots, with over 250 titles to choose from, but there's also a solid selection of poker, roulette, blackjack, scratch cards and arcade games along with a rich selection of live dealer options.

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Review Results

Slot Game Providers and Software

When it comes to content, Grosvenor Casino doesn't hold back. The Rank Group holds partnerships with a number of high-profile software providers, including the likes of Bede Gaming, Barcrest, Aristocrat, Blueprint Gaming, Ash Gaming, Cryptologic, Evolution Gaming, Playtech, WMS, NextGen, IGT and a few others.

Design & User Experience

As soon as we loaded the Grosvenor Casino homepage, we were greeted with a well-designed, intuitive interface that's simple to navigate. The games are neatly separated into categories like Most Popular, Slots and Jackpots, so you can easily peruse which games you fancy playing. There's also a handy search function so you can find a specific game in seconds. In line with the casino's well-known branding, the background is an elegant solid colour that creates a minimalist and slick look.

The 3-step sign up process is effortless. Click on the Join Now button in the top right-hand corner of the page and fill in the registration form with the usual contact details, username and password. You'll then be asked for information regarding your preferred payment method. We went through the process and were up and running in a minute.

Grosvenor Casino's Mobile Experience

Grosvenor Casino has a comprehensive mobile offering. You can play through your device's browser and enjoy access to a wide selection of classic casino games, table games and slots. The site uses HTML5 technology that always makes for superior on the go gaming, complete with high-res images and realistic sound effects. If you prefer, you can download the Apple or Android native app. Whichever way you choose to play, Grosvenor mobile casino offers flawless play whenever you want to, wherever you may be.

Slot game selection

Slots lovers will be thrilled to hear that Grosvenor Casino has over 250 outstanding titles to choose from, and that selection is always expanding. Most of the games are made up of modern video and 3D variants, boasting engaging sound effects, cutting edge graphics and innovative features. There is a wide range of betting options across the slots, with many starting from as little as a penny per pay line. We like the Most Popular selection, especially, where you'll find top titles like Book of Ra, Lucky Lady's Charm, Heart of Egypt and many others.

Does the casino offer progressive jackpot slots?

We were completely floored when he clicked on the Jackpot section at Grosvenor Casino. Not only are there more than 40 progressive jackpots to choose from, but they're also beautifully categorised into Hot, Daily, Jackpot King and Mega Jackpots (which frequently run into 6-figure prizes). There are all sorts here, from Isle O' Plenty to Wolf Run, Gonzo's Quest, Starburst, Cleopatra and one of our favourites, Guns N' Roses.

Deposit and Withdrawal Options

Grosvenor Casino accepts an array of payment methods, with options for everyone. You can fund your casino account with e-wallets, Maestro, MasterCard, Visa, PayPal and Paysafecard. The minimum deposit is a very low £5. When you're ready to withdraw your winnings, you can use the same banking method you used to deposit but take note that MasterCard and Paysafecard withdrawals are processed by bank transfer. The minimum withdrawal amount is £10 and there are no maximum withdrawal limits. Withdrawals take between 3 to 7 days to reach you.


Credit Cards are banned for gambling in Britain

Exclusive Slot Bonuses and Promotions

The welcome bonus, at the time of writing, is a little different at Grosvenor. You need to deposit at least £20 to get £50. You must then play the bonus through 5x. Grosvenor caters for slots fans by offering a Game of the Week promotion, too, where you stand to get 10 bonus spins on a particular title. The casino also regularly hosts slots tournaments where you can win even more spins.

VIP & Loyalty Programs

Besides the usual points-based loyalty programme, Grosvenor has two extra levels of VIP Cards that you can earn by playing even more at the casino. The Gold Card and Black Card earn VIP players top-level rewards, like access to exclusive deals, personalised rewards, a personal account manager and enhanced play point earning.

Customer Support & Security

There are a number of ways to get in touch with Grosvenor Casino's customer care team. Besides an extensive series of articles covering common topics, you can get in touch with the team on their toll-free phone line, live chat or you can pop them an email.

As we mentioned, the casino carries two prestigious licenses, both of which have strict security requirements. This casino makes use of the most advanced encryption measures to ensure that both mobile and online players are afforded complete financial and personal protection at all times.

Responsible Gambling

As you'd expect from a renowned brand, responsible gambling is a big deal at Grosvenor Casino. The Responsible Gambling link redirects you to a site called Keep It Fun, the Rank Group's dedicated site to responsible gambling behaviour. Here, you'll find all the information you need on how to get help, how to set online casino limits, and how to identify issues.

Pros and Cons

Pros Cons
recognisable brand slightly smaller welcome bonus than most
more than 240 slots max withdrawal limit could be higher
dozens of progressive jackpot games

Conclusion

Grosvenor is a household name, and after conducting our review, we're thrilled to report that the online casino lives up to its reputation. There's a massive selection of video slots from a variety of the best developers in the business, along with a rich selection of table and live games. There are betting limits for all kinds of bankrolls and the customer service team behind the scenes is supportive and helpful.

The loyalty programme is highly rewarding, especially once you work your way up to the VIP levels, and there are plenty of ongoing promotions and bonuses offering extra spins and the chance to try out the latest titles. Whether you play on your PC, through your mobile browser or download the app, you're in for a top-class online casino experience at Grosvenor Casino.

Support and Contact Information

Address

Statesman House Stafferton Way Maidenhead SL6 1AY

Website Address

http://www.grosvenorcasinos.com/
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18+. New players only. Min. deposit £20. Max. bonus bet is £5. Bonus spins on selected games only and must be used within 72 hours. Winnings from Bonus spins credited as bonus funds and capped at £100. Bonus funds expire in 30 days, unused bonus funds will be removed. Welcome Offer is 100% match up to £200 plus 50 bonus spins on your 1st deposit, 50% match up to £50 on your 2nd deposit. Bonus funds are separate to Cash funds, and are subject to 35x wagering the total bonus & cash. Only bonus funds count towards wagering contribution. Affordability checks apply. Terms apply. Please gamble responsibly. BeGambleAware.org.